Administrative Assistant – Front Desk
Job typeFull Time
Requirement:A smart, driven and confident administrator with knowledge and experienced in the automotive industry. Providing administrative and sales support from A to Z to ensure efficiency and an excellent customer service. Arabic speaker and UAE experience is an advantage.
- Providing a professional welcoming customer-service experience from our reception desk
- Carrying out general administrative duties such as filing, typing, copying, binding, scanning and ordering of office supplies.
- Maintaining a daily log of customer visits and coordinate with Car Buyers to ascertain the status of the sale.
- Following up to customers with existing transactions.
- Scheduling appointments for drivers/ PROs and ensuring all RTA and bank transactions are prioritized.
- Maintaining electronic and manual filing systems and communicating with customers for documentation as part of the post-sales process.
- Responding efficiently to email, phone or in-person queries.
- Resolving any administrative issues.
Qualifications and Skills
- Experience in administration within an office, a service provider and/or a showroom environment.
- Knowledge of the automotive industry preferable.
- Well-organised with attention to detail.
- Ability to working as part of an operations team.
- Computer literate and knowledgeable of CRM systems and RTA system
- Strong English communication skills.
- Ability to understand, read and speak Arabic is a huge advantage.